Refund policy

Cancellations Before Shipment

You may cancel an unshipped physical item for a full refund, including any shipping charges paid for that item. Email support@timelimit.co with your order number before the item ships.

Once an item has shipped, it cannot be canceled. We do not accept returns or exchanges for a change of mind after shipment, except where required by applicable law.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, email support@timelimit.co with your order number and photos of the item and packaging. We will review the issue and arrange an appropriate replacement or refund. Please contact us before sending anything back.

Missing Orders

If your order has not arrived within the estimated delivery window, contact support@timelimit.co so we can investigate.

Refunds

Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the refund.

This policy does not limit any rights you have under applicable consumer protection laws.